About Legal Kiosks
Legal Kiosks are free computers embedded within community agencies serving as legal help access points.
Low income individuals in the US face a persistent digital divide.
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A Persistent Digital Divide
The COVID-19 pandemic and public health emergency moved the legal system virtual, disproportionately impacting low income communities. The shift online exacerbated an existing digital divide. Low income individuals have less technology at home and face more barriers accessing it. “The digital lives of Americans with lower and higher incomes remain markedly different,” says a recent Pew Research Center study.
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Unequal Access is Unequal Justice
The study found that “with fewer options for online access at their disposal, Americans with lower incomes are relying more on smartphones.” This means people will often try to use their phones for actions most appropriate on a larger screen, such as filling out a form or attending a court hearing. Unstable internet connection and limited services in rural areas only adds to these challenges.
Human-Centered Legal Service Delivery
Legal Kiosks are free computers located in community agencies that provide legal help access points. Legal Kiosks are embedded directly within the communities they serve through organizations people are already acquainted with. They offer a safe, secure, and familiar way of engaging with the legal system.
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Legal Kiosks
Bridging the digital divide with human-centered legal service delivery
Free
Using a Legal Kiosk is always free, whether people need to apply for legal services, access resources online, or print documents.
Familiar
Legal Kiosks meet people where they are, in locations that people are familiar with like libraries, churches, shelters, and malls.
Intuitive
Designed to be easy to use and friendly, Legal Kiosks are built and tested with real users.
Private
Legal Kiosk software wipes the device after each use, deleting files, and search history. Additionally, video meetings can be done in spaces with privacy.
Accessible
Legal Kiosks are ADA compliant, mounted onto furniture that can be raised and lowered. We are in the process of deploying screen reader software for those with visual impairments.
Reliable
Legal Kiosks can be depended upon to have constant power supply and a stable internet connection. Some Legal Kiosks can be reserved in advance.
Still have questions about Legal Kiosks? Read our FAQs!
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