The COVID-19 pandemic and public health emergency moved the legal system virtual, disproportionately impacting low income communities. The shift online exacerbated an existing digital divide. Low income individuals have less technology at home and face more barriers accessing it. “The digital lives of Americans with lower and higher incomes remain markedly different,” says a recent Pew Research Center study.
The study found that “with fewer options for online access at their disposal, Americans with lower incomes are relying more on smartphones.” This means people will often try to use their phones for actions most appropriate on a larger screen, such as filling out a form or attending a court hearing. Unstable internet connection and limited services in rural areas only adds to these challenges.
Using a Legal Kiosk is always free, whether people need to apply for legal services, access resources online, or print documents.
Legal Kiosks meet people where they are, in locations that people are familiar with like libraries, churches, shelters, and malls.
Designed to be easy to use and friendly, Legal Kiosks are built and tested with real users.
Legal Kiosk software wipes the device after each use, deleting files, and search history. Additionally, video meetings can be done in spaces with privacy.
Legal Kiosks are ADA compliant, mounted onto furniture that can be raised and lowered. We are in the process of deploying screen reader software for those with visual impairments.
Legal Kiosks can be depended upon to have constant power supply and a stable internet connection. Some Legal Kiosks can be reserved in advance.
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